INTERVIEWING SKILLS
Learning Session
1 Day
Workout Session
4 Weeks
Review Session
1 Day
a) LEARNING SESSION - 1 DAY
Your company is growing rapidly, and you’re looking to recruit people as quickly as possible. However putting the wrong people in those positions could end up costing even more.
COST OF A WRONG HIRE
REASON FOR A WRONG HIRE
41% think the cost is
$25000
38%
Did not test or research skills
25% think the cost is
$50000
21%
Hired on gut feeling
Program Foundation
Past behaviour is the best indicator of future behaviour.
Prepare for
the Interview
Conduct
the Interview
Evaluate
the Interview
LEARNING OUTCOMES
-
Illustrate common areas of difficulties faced by the participants while conducting interviews
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Define behavioral interviewing and what it means for you as an interviewer
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Review the impact of perception during an interview
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Identify the skills set and performance criteria for hiring a candidate
-
Examine candidates’ resumes for possible gaps or clarifications
-
Learn how to ask behavioral questions, including how to probe for the right information
-
Develop a personal process of conducting interviews
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Develop a rapport to ease the tension in the room
-
Review different ways of opening the interview
-
Practice S.T.A.R. (Situation-Task-Action-Result)technique to determine the authenticity of claims
-
Valuing & scoring the candidate’s response on each skill
-
How to avoid the commonly made rating errors